FAQ
📦 Orders & Shipping
Orders are typically processed and shipped within 1-2 business days after payment confirmation. During busy periods, this may take a little longer.
Once your order is shipped, you will receive an email with a tracking number. You can use this number to easily track your shipment.
Delivery time is between 7-14 business days. It may vary depending on your location and the courier service selected.
Currently, we ship to Romania and Italy. Please contact us for shipping to other countries.
🔄Returns
Yes. You may request a return within 14 days of receiving your order. Please refer to our Refund Policy for full details.
If the item is faulty or incorrect, we will cover the return shipping cost. For other reasons (e.g., change of mind), return shipping is the customer’s responsibility.
📞 Contact & Support
You can always contact us at info@bhlshopping.com or message us directly on WhatsApp at +40 730 058 522 for faster assistance.
We aim to respond within 24 hours on business days.
We're here to help with anything you need!